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Effective communications, be it via telephone networks or facsimile, are of critical importance to your business. Customers, clients, suppliers and colleagues expect you to use the latest tools to ensure and maintain the best service possible. Having and effectively utilizing the latest communications technologies can literally make the difference between having that essential competitive edge, and losing customers. Avaya's award-winning Octel Communications Messaging Division is an intelligent, cost-effective way to enhance your telephone system with the latest multimedia messaging technologies.